Appointments and services
Transport support can be discussed for appointments, scheduled services and other agreed commitments.
Disability support transport for agreed journeys such as appointments, activities, work and community access.
AIC Services provides disability support transport that can help participants get to agreed destinations and take part in community life. It is support connected to the participant’s disability-support needs and service arrangement, not a general public taxi service.
Transport can be discussed as part of a broader support shift or as an agreed transport-related support, depending on the participant’s needs, schedule and funding arrangements.
Support is discussed around the participant’s individual needs, preferences, goals and agreed service arrangements.
Transport support can be discussed for appointments, scheduled services and other agreed commitments.
Participants may use transport support to access activities, groups, events and other community participation.
Where appropriate to the participant’s support arrangement, journeys can include work, study and practical community destinations.
Before transport is confirmed, AICS discusses the pickup and destination, timing, participant support requirements, mobility or accessibility considerations and what assistance is required during the journey.
Transport support often connects with community participation. If staff are also supporting the participant at the destination, the full shift and transport arrangements should be discussed together so expectations are clear.
AICS does not determine NDIS transport funding or entitlement. Participants should refer to their own plan and funding arrangements, and AICS can discuss whether the requested transport support can be provided.
Depending on the participant’s goals and plan, related supports may also be relevant.
Combine transport planning with support to take part in chosen community activities.
Explore support connected with workplace routines, skills and employment goals.
See practical disability support delivered around the participant’s home routines.
No. AICS transport is disability support connected to a participant’s agreed support needs and service arrangement. It is not a general public taxi service.
Participants can discuss transport for appointments, activities, work, study and community access. Availability depends on the requested journey, timing, location, staffing and the support required.
No. Funding and entitlement decisions are not made by AICS. The participant should refer to their own NDIS plan and funding arrangements, while AICS can discuss service availability and delivery.
Service availability can depend on location, timing, participant requirements, staffing, suitability and the participant’s funding or service arrangements.