Recurring transport funding
A participant may have recurring transport funding paid or claimable for private travel such as taxis or rideshare.
Transport and community participation
NDIS Transport vs Community Access
Transport and community access are closely connected, but they are not always the same support. One may fund or provide the journey, while the other focuses on the support a participant needs to take part in community activities.
Transport can mean different things in an NDIS plan
Current NDIS information includes recurring transport funding for eligible participants to help with travel to work, study, day programs and community or social activities. Participants may use that funding for taxis, rideshare or other private travel in line with their plan.
A support worker may also provide disability support that includes transport as part of an agreed shift, such as driving to an appointment or community activity while continuing to support the participant before, during or after the journey.
Community access focuses on participation
Assistance with social and community participation is about the support a participant needs to engage in community activities and personal interests. That can include help with planning, communication, mobility, confidence, personal support and participation while at the destination.
Transport may be one part of the activity, but the support does not necessarily begin or end with the car journey.
Plan the whole support journey
When a support worker is transporting and supporting a participant at the destination, it is useful to discuss the full shift: pickup, travel, support during the activity, return journey, kilometres, accessibility and any risks or mobility requirements.
AIC Services can discuss how transport and community participation may be delivered within an agreed service. It does not decide the participant’s NDIS funding entitlement.
Three different transport situations
Use these points as a practical comparison. The participant’s own plan, support needs and preferences remain central.
Support-worker transport
A support worker may drive or accompany a participant as part of a disability-support shift and agreed service arrangement.
Community participation
The participant may need active support at the destination to take part in social, recreational or other community activities.
What to clarify with your provider
Clear questions can make provider and support decisions easier to compare.
Journey details
Confirm pickup, destination, timing, return arrangements and accessibility requirements.
Support at the destination
Explain whether the worker is only assisting with transport or is also supporting the participant during the activity.
Costs and funding
Ask how worker time, kilometres or other transport-related costs are handled and check that they are consistent with the participant’s plan and service agreement.
Helpful related pages
Continue with the service or guide that best matches what you are trying to arrange.
Official NDIS information used for this guide
NDIS rules and terminology can change. These official pages are useful for checking the latest position.
Important: This AIC Services guide is general information, not an NDIS funding decision or legal advice. Participants should check their current plan and official NDIS information for their circumstances.
Frequently asked questions
Is NDIS transport funding the same as paying a support worker to drive me?
Not necessarily. Recurring transport funding can pay for private travel such as taxis or rideshare, while a support worker may provide transport as part of an agreed disability-support shift.
Can transport and community participation happen in the same shift?
Yes, where this matches the participant’s plan and service agreement. The worker may support the journey and continue supporting the participant during the community activity.
Is AIC Services a taxi service?
No. AIC Services transport is disability support connected to an agreed support arrangement, not a general public taxi service.
Contact AIC Services
AIC Services
54 Main Road
Moonah, TAS 7009
Phone:
1300 023 456
Email:
support@aicservices.com.au
Office Hours:
Monday to Friday: 9:00 AM to 5:00 PM
Moonah office
54 Main Road, Moonah TAS 7009
To reduce unnecessary third-party requests, interactive mapping is available from our Contact page and Moonah office page.
Contact details & map