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Daily living routines
Support can include getting organised for the day, meal preparation, household routines and other practical tasks identified in the participant’s support arrangement.
NDIS Disability Support
NDIS In-Home Support in Tasmania & Melbourne
Practical disability support at home, shaped around the participant’s routines, preferences and goals across Tasmania and metropolitan Melbourne.
What is in-home support?
In-home support helps a participant with everyday activities in their own home. The level and type of assistance can be planned around the person’s routines, independence, communication preferences and agreed support needs.
AIC Services focuses on respectful practical assistance rather than taking over tasks the participant wants to do for themselves. Support can be adjusted as needs and routines change, subject to the agreed service arrangement.
Examples of in-home support
Support is discussed around the participant’s individual needs, preferences, goals and agreed service arrangements.
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Personal support
Where agreed, staff can assist with personal care and everyday routines while respecting privacy, dignity, preferences and the participant’s level of independence.
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Household participation
Support may include practical help with household activities so the participant can take part in maintaining their home and building everyday skills.
Support that follows the participant’s routine
Good in-home support starts with understanding how the participant wants their day to work. AICS discusses preferred routines, communication, cultural or personal preferences, independence goals, known risks and the tasks that staff are expected to support.
The service is disability support and should not be assumed to include clinical nursing, medical treatment or emergency medical care. If a participant has specific health-related support requirements, these should be discussed clearly so the appropriate arrangements and responsibilities can be confirmed.
Families, carers and other people important to the participant can be involved in planning where the participant wants them involved. Staff should work within agreed roles and professional boundaries.
Where you can enquire about In-Home Support
AIC Services accepts in-home support enquiries across Tasmania and metropolitan Melbourne. Service availability depends on location, timing, participant requirements, staffing and suitability.
Tasmania
Explore statewide information and local pages, then contact AIC Services to confirm current availability for the participant's location and support needs.
Hobart
For in-home support enquiries in Hobart and surrounding communities, review the Hobart location information and contact AIC Services to confirm current staffing and service availability.
Melbourne & Victoria
AIC Services accepts enquiries across broad metropolitan Melbourne areas. AIC Services does not operate a public physical office in Victoria; support is delivered in participants' homes, community settings or other agreed environments where available.
Related AIC Services supports
Depending on the participant’s goals and plan, related supports may also be relevant.
Daily Living Assistance
Explore support with everyday routines, organisation and independence-building.
Personal Support
Learn about individual assistance provided with privacy, dignity and respect.
In-Home Respite
See short-term respite support delivered in the participant’s own home.
Compare in-home support with SIL
If you are unsure whether regular in-home shifts or a Supported Independent Living arrangement better matches the participant’s needs, start with our comparison guide.
Frequently asked questions
What can an in-home support worker help with?
Support can be planned around daily routines, household tasks, meal preparation, personal support and other agreed disability-support activities. The exact tasks depend on the participant’s needs and service agreement.
Can my family or carer be involved in planning?
Yes, where the participant wants them involved or this is part of the participant’s support arrangement. AICS aims to keep roles, communication and responsibilities clear.
Is in-home support the same as nursing care?
No. This page describes disability support in the home. Specific clinical, nursing or medical requirements need to be discussed separately so the appropriate service and responsibilities can be confirmed.
What to include in your in-home support enquiry
A few practical details can help our team understand the request and discuss a realistic next step.
Location
Tell us where support is needed so we can discuss the relevant service area and current staffing availability.
Support needs
Describe the routines, goals, practical assistance and communication or access considerations relevant to the participant.
Timing
Share preferred days, times or dates and any important scheduling requirements. Availability is confirmed only after the enquiry is reviewed.
Discuss In-Home Support with AIC Services
Service availability can depend on location, timing, participant requirements, staffing, suitability and the participant’s funding or service arrangements.
Everyday in-home support questions
Learn how support can work around common household and daily living tasks.
Plan the right in-home support routine
Think about frequency, timing, priorities and the level of assistance that fits the participant’s everyday life.