Can NDIS Support Workers Help With Shopping?
Support workers may help with shopping when it is connected to disability-related support needs, goals and the participant’s agreed support arrangement.
Yes — shopping can be part of support
Current NDIS information explains that support workers may help with daily chores, including shopping, depending on the participant’s goals and funded supports.
The support might involve planning a list, travelling to the shops, navigating the store, carrying items, communicating with staff or building confidence to complete more of the task independently.
The participant still controls the purchase
Support with shopping is different from taking over financial decisions. The participant should remain involved in choices and spending as much as possible, with any money-handling arrangements clearly agreed and documented.
Workers should follow provider policies about receipts, cash, cards, reimbursements and record keeping.
Shopping can build independence
The goal may not simply be to finish the shopping quickly. Support can be used to practise planning, budgeting, communication, decision-making, travel skills and confidence in the community.
Helpful related pages
Continue with the guide or service page that best matches the support question you are working through.
Official NDIS information used for this guide
NDIS rules and terminology can change. These official pages are useful for checking the latest position.
Important: This AIC Services guide is general information, not an NDIS funding decision, clinical advice or legal advice. Participants should check their current plan and official NDIS information for their circumstances.
Frequently asked questions
Can a support worker use my bank card?
That depends on the provider’s policies and the participant’s agreed arrangements. Financial handling should be clearly authorised, documented and kept separate from the worker’s own money.
Can shopping be combined with transport?
Yes, where transport and shopping assistance are both part of the agreed support. The provider should explain how time and any transport-related charges are handled.
Can a worker do the shopping without me?
Sometimes this may be discussed where it meets the participant’s disability-related needs, but the arrangement should be clear and consistent with the participant’s plan and service agreement.
Contact AIC Services
AIC Services
54 Main Road
Moonah, TAS 7009
Phone:
1300 023 456
Email:
support@aicservices.com.au
Office Hours:
Monday to Friday: 9:00 AM to 5:00 PM
54 Main Road, Moonah TAS 7009
To reduce unnecessary third-party requests, interactive mapping is available from our Contact page and Moonah office page.
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