Understanding a SIL Roster of Care
A plain-English guide to a SIL roster of care, what it can show, how it relates to weekly support needs, and why participants should understand the schedule.
The quick answer
A roster of care can help show how SIL support is expected to be delivered across a typical week. Current NDIS provider guidance says it is an optional planning tool rather than a document that must be submitted to the NDIS.
What a roster of care can show
A roster can break down support across weekdays, weekends, evenings and overnight periods. It can show when support is shared, when it is individual and how planned routines fit into the week.
It is a planning tool
Current NDIS provider guidance says a roster of care is not mandatory and does not need to be submitted to the NDIS. It can still be useful for helping participants and providers understand what support is expected.
Compare the roster with real life
A useful roster should reflect the participant’s actual routines and disability support needs. Check whether busy periods, personal care, meals, appointments, community access and overnight needs are realistically covered.
Understand shared and individual hours
Ask which periods involve shared support and which involve direct one-to-one assistance. This helps make the practical support arrangement more transparent.
Connect the roster to the service agreement
If the provider uses a typical weekly schedule for claiming or service planning, make sure the service agreement and roster tell a consistent story about what is being delivered.
Review when routines change
A roster should not become detached from the participant’s life. Review it when support needs, work or day programs, appointments, housemates or daily routines change.
Helpful related pages
Continue with the guide or service page that best matches the support question you are working through.
Official NDIS information used for this guide
NDIS rules and terminology can change. These official pages are useful for checking the latest position.
Important: This AIC Services guide is general information, not an NDIS funding decision, clinical advice or legal advice. Participants should check their current plan and official NDIS information for their circumstances.
Frequently asked questions
Is a SIL roster of care compulsory?
Current NDIS provider guidance says a roster of care is optional and does not need to be submitted to the NDIS.
Can a roster show shared and individual support?
Yes. It can help break down how support is expected to be delivered across the week, including shared and individual periods.
Should participants understand the roster?
Yes. Participants should be able to understand what support is planned and how the service arrangement relates to their daily needs.
Contact AIC Services
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