Sharing Your NDIS Plan With a Provider
Understand consent and choice when sharing NDIS plan information with providers, including what can be shared and how permissions can be changed.
The quick answer
You decide whether to share plan information with a provider and what permissions you give. Current NDIS guidance says consent is required before NDIS plan information is shared with a provider.
You control what is shared
Participants have choice and control over which providers can access plan information. Different providers can be given access to different information depending on their role.
Share what the provider needs
A provider may need enough information to understand the supports they are delivering, relevant goals and practical requirements. Sharing should be proportionate to the service and the participant’s consent.
Consent can be changed
NDIS guidance says participants can change or withdraw consent, including how long consent lasts and what information a provider can access.
Separate plan access from everyday service information
Even where a provider does not need broad access to the NDIS plan, they may still need practical information to deliver safe support, such as communication preferences, relevant risks, routines and emergency contacts. Discuss what is necessary and how it will be protected.
Helpful related pages
Continue with the guide or service page that best matches the support question you are working through.
Official NDIS information used for this guide
NDIS rules and terminology can change. These official pages are useful for checking the latest position.
Important: This AIC Services guide is general information, not an NDIS funding decision, clinical advice or legal advice. Participants should check their current plan and official NDIS information for their circumstances.
Frequently asked questions
Do I have to share my whole NDIS plan with a provider?
No. NDIS guidance says participants have choice and control over the information and permissions they share with providers.
Can I change my consent later?
Yes. Current NDIS guidance says participants can change or remove consent at any time.
Can different providers see different information?
Yes. NDIS guidance allows participants to give different providers access to different parts of plan information depending on the provider’s role and the participant’s consent.
Contact AIC Services
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Phone:
1300 023 456
Email:
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54 Main Road, Moonah TAS 7009
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