NDIS disability support across Tasmania and selected Melbourne/Victoria service areas
1300 023 456 | support@aicservices.com.au
ILO Stage 1

ILO Exploration and Design: What Happens in Stage 1?

ILO is normally funded in stages. Stage 1 is the exploration and design phase, where the participant works through how they want to live, who they want around them and what disability-related supports are needed to make the arrangement work.

Start with the person’s preferred life

Stage 1 should begin with the participant’s goals, strengths, routines, relationships, communication preferences, cultural needs, safety considerations and preferred level of independence.

Explore where and with whom to live

The participant can consider different living arrangements, including whether a host or housemate model suits them and what kind of home environment would support their goals.

Design the support network

The process should identify primary supports, supplementary supports, informal supports, back-up arrangements and how the participant will access other NDIS, mainstream and community supports.

Build agreements and safeguards

Practical agreements should cover roles, responsibilities, boundaries, privacy, conflict resolution, monitoring and what happens if part of the arrangement changes.

Prepare the service proposal

The service proposal describes the preferred living arrangement and support design within the approved budget. It is used by the NDIA when deciding what ILO supports to include in the participant’s plan.

Official NDIS information used for this guide

NDIS rules and terminology can change. These official pages are useful for checking the latest position.

Important: This AIC Services guide is general information, not an NDIS funding decision, clinical advice, housing advice, financial advice or legal advice. Participants should check their current plan and official NDIS information for their circumstances.

Frequently asked questions

How long does ILO exploration and design take?

The NDIS says Stage 1 usually takes between 30 and 100 hours, depending on how much support is needed to design the arrangement.

Does the same provider have to deliver Stage 1 and Stage 2?

No. The NDIS says the provider used for exploration and design does not have to be the same provider that later delivers the ILO supports.

Can family and friends be involved in the design?

Yes. The participant can involve people who know them well if they want help exploring options and making decisions.

Contact AIC Services

AIC Services
54 Main Road
Moonah, TAS 7009

Phone:
1300 023 456

Email:
support@aicservices.com.au

Office Hours:
Monday to Friday: 9:00 AM to 5:00 PM

Moonah office

54 Main Road, Moonah TAS 7009

To reduce unnecessary third-party requests, interactive mapping is available from our Contact page and Moonah office page.

Contact details & map
Call 1300 023 456